J

Cruise Director

Job box ja
Full-time
On-site
Norman Manley Blvd, Negril Hanover, Jamaica

The Cruise Director of the catamaran is responsible for overseeing and coordinating all entertainment, activities, and guest interactions during the cruise. They play a crucial role in ensuring that passengers have an enjoyable and memorable experience onboard.

Key Responsibilities:

        Daily check reservation for next day dispatch.  
        Prepare waivers and ensure that all payments are collected.
        Ensure that all vouchers are collected and secure to waivers.
        Ensure that all guests are brief on their tour and daily activities on the boat.
        Ensure drivers receive their dispatch the night before the excursion.
        Check with the captain to confirm that operation is going according to plan.
        Keep abreast of the catamaran reservation to ensure that the boats are not over booked.


Requirements

        2-3 years’ experience as a reservation agent preferred.
        Previous experience in hospitality industry preferred.
        Strong communication and interpersonal skills.
        Ability to work well under pressure and adapt to changing situations.
        Knowledge of safety protocols and emergency procedures.
        Enthusiastic, outgoing personality with a passion for customer service.