Counselling Supervisor

Be the Spark! Join our dynamic team a YMCA Camp Pine Crest, where every day is different, and you will always be engaged with meaningful work!

YMCA Camping and Outdoor Education offers outdoor experiences that foster personal growth and build community.  After taking part in our programs, children and youth return home more confident, independent, and with new friendships. YMCA Camp Pine Crest is an overnight camp serving children, families, and organizations through naturally focused programs that embody the mission, vision, and outcomes of the YMCA. Camp Pine Crest is made up of 650 acres of Muskoka wilderness surrounded by 3 interconnected lakes with 8km of shoreline; has over 26km of hiking trails and 7,500 sq. ft. of dock and has 60 buildings.

The Counselling Supervisor ensures campers' well-being, leading group activities and resolving conflicts to create a positive camp experience. This role supervises and mentors’ counsellors, provides performance feedback, and maintains clear communication with campers’ families. By building strong relationships within the camp community, the Counselling Supervisor fosters a collaborative and supportive environment for both campers and staff.

In this role, you will:

• Oversee the care and well-being of campers within their group, including on out-trips
• Plan and facilitate section nights and camper cabin programs within their group
• Help manage any escalating camper conflicts that might arise within their group
• Organize, distribute, and collect Camper Experience Forms, Parent Letters, Post Cards, and Birthday Cards
• Actively supervise assigned Counsellors and MACKs throughout the summer by regularly engaging in their programming
• Provide leadership to the camp staff team by training, coaching, motivating, monitoring performance, and conducting mid- and end-of-summer performance appraisals to ensure staff meet role expectations and achieve camp objectives
• Build relationships with members, staff, volunteers, and community partners
• Perform other duties as assigned

You bring:

• Current NLS by the first day of employment and valid until at least the last day of your contract or equivalent experience
• ACCT Level 2 Ropes certification (asset)
• Minimum 2 years of counselling or directly translatable experience working with children and youth
• G Class driver’s license; 21 years of age for insurance purposes preferred
• Minimum 19 years of age by the start of contract
• Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays
• Ability to work effectively with others and independently to achieve optimal collective results
• Demonstrated ability to work in a team environment
• Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and communicate effectively with members, staff, and volunteers
• Ability to provide mentorship and guidance to both inexperienced and seasoned staff
• Ability to deliver feedback in a timely, professional, and constructive manner
• Commitment to diversity, equity, inclusion, and building a sense of belonging

If you are interested in this position and do not possess the necessary certifications and require assistance in attaining them, please indicate in your cover letter. Certain certifications may be eligible for Financial Assistance through the YMCA of Greater Toronto, or through referral to additional programs outside the YMCA that offer similar support. Eligibility is to be determined on an individual basis.

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020–2025 strategic plan, Ignite the Light, which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.