Business Development Manager

ALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as a Business Development Manager with ALG Vacations. In this role, you will be responsible for representing and selling Travel Impressions, Apple Vacations, Funjet Vacations, United Vacations, Southwest Vacations, Blue Sky Tours to the travel agency community within your assigned territory. Your primary objective will be to identify new business opportunities, effectively communicate our value vs. other booking channels, train/educate and onboard new customers to eventually graduate them to a territory Business Development Manager.  You'll develop and enhance strong agency relationships and mutually beneficial partnerships with the objective of continuously feeding the sales pipeline.  The territory today includes: AZ, NM, CO, UT, WY, MT.  The territory is subject to change. 

A successful Business Development Manager will: 

• Develop strategic alliances with travel agents and agencies.  


• Capitalize on any prior BDM intel and create strategies to shift business to ALGV Brands. 


• Leverage preferred relationships of ALG Vacations in order to gain commitment, incremental revenue growth with travel agencies. 


• Utilize a consultative sales approach to match the needs of the agency with the product offering of ALG Vacations.    


• Gain revenue commitments with travel agencies for the appropriate brand(s).  Execute an implementation plan with agency to realize committed revenue. 


• Maintain engagement plans for active accounts and develop training plans to execute large share shift opportunities.  


• Achieve sales targets by managing account list effectively and growing the accounts with the biggest opportunities.  


• Be responsive to agent needs, issue resolution, and good follow up.  


• Represent ALGV Vacations at events in respective territories as needed to cultivate new business opportunities and gain new revenue commitments.   


• Create brand loyalty through the use of key tools such as joint marketing plans, agency education, provide marketing tools to agents, product differentiation, and value proposition of booking brand.  


• Use reporting tools to understand profitability, trends and goal tracking.  


• Increase and promote distribution through VAX booking platform in line with established goals.  


• Document all activities via sales reporting tools provided. 


• Monitor competitive activities in the marketplace and provide feedback in reporting and in meetings. 


• Work with direct leader and the BDM team to identify accounts that should have more potential opportunity over others in your account list. 

Requirements:

• Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience.


• 2+ years' consultative sales experience.  Knowledge of principles and methods for selling products and services including sales techniques and sales control systems.


• Travel industry knowledge or experience preferred but will consider other candidates will transferable sales background. 


• Must be located within the United States and able to work from home. 


• Ability to travel up to 30% of the time by plane and car depending on the location of client opportunity.  Travel consists of attending, meetings, trade shows, FAM trips, supplier functions, company meetings, training functions both in destination and in the territory.     


• Knowledge of principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.


• Knowledge of principles and methods for showing or promoting products and services including marketing strategy and tactics.  


• Ability to position ALGV Vacations as a solution to an agency’s needs, ultimately persuading agency to commit to selling our products. 


• Strong judgment and decision-making skills, considering the relative costs and benefits of potential actions to choose the most appropriate one.  


• Excellent analytical skills with the ability to dissect reporting and take appropriate action to grow revenue.  Good grasp of reading reports, understanding data.  Knowledge of pivot tables a plus. 


• Understanding the implications of new information for both current and future problem-solving and decision-making.  


• Excellent communication skills with the ability to write clearly, concisely. 


• Strong verbal skills with the ability to communicate clearly the benefits of our products with the how/why an agency should work with us. 


• Strong listening skills with the ability to ask the right questions and hear what is important to an agency.

About ALG Vacations:

It all begins when our client’s book with ALG Vacations. We keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands


• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®


• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®


• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

Since 2021, ALG Vacations has been part of the Hyatt family. At Hyatt, we believe in the power of belonging and creating a culture of care where our colleague’s become family. Our colleagues and our guests have been at the heart of our business since 1957 and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

As we continue to grow our business together, we never lose sight of what’s most important: Our People. We turn trips into journeys, encounters into experiences and jobs into careers. 

To learn more about ALG Vacations: https://alg.www.vaxvacationaccess.com/about-us/

Our Values

At ALG Vacations, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

     Empathy • Well Being • Inclusion • Integrity • Respect • Experimentation                                       

Our Commitment to Diversity & Inclusion

Being part of ALG Vacations and the Hyatt family means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

We’re proud to offer exceptional corporate benefits which include:

• Travel Perks and Benefits for both ALG Vacations and Hyatt


• Medical, Dental and Vision Insurance


• Basic Life Insurance


• Short- & Long-Term Disability


• Paid Parental Leave


• Corporate Wellness Program


• Travel Discounts & Deals


• Paid Time Off & Holidays


• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.