Assistant Revenue Manager

• Full benefits including medical, dental, vision; 401k; discounted gym memberships. 

• The perfect place to put down roots, grow your career. 

• Lead a dynamic, culturally diverse team from around the globe. 

• Fast-paced and active position – get your step counter ready! 

• The chance to work in an inclusive culture and make life-long friends. 

• Discounts on retail, lodging, and food & beverage at Pursuit properties 

• Collaborate on price strategies through definition and management of all consumer direct rates, travel trade rate levels, and other tactics, congruent with demand factors
• Play an active role in annual business plans to review budgets inclusive of RN/ADR and PAX/ETP by sales channel
• Manage key OTA partners to maximize visibility and revenue while maintaining the two-way interface through a relationship with core systems and third-party platforms
• Support group processes in collaboration with Groups Manager(s) such as contract reviews, rate building, manifest reviews, and front desk group questions
• Evaluate available Market Share/Data reports to understand trends and opportunities and the market as a whole and ensure targeted pricing and positioning is achieved
• Proactively monitor local events and plan for demands on inventory
• Ensure standards in all systems are being met and identify opportunities for improvement in central reservations, website, and walk-up scenarios
• Work with the General Managers to understand guest feedback and collaborate to improve scores
• Monitor dynamic pricing where applicable
• Support Revenue Manager during weekly pace reporting and during 21-month Forecasts (Day by Day by Segment) for each business
• Monitor and massage inventory to ensure maximum utilization
• Enforces and follows all Viad and Pursuit policies and regulations, including our ‘Always Honest’ code of conduct
• Completes other tasks and projects as needed to support the Pursuit Leadership Teams

• Minimum 2+ years’ experience in a business pricing role, analysis role, or similar work experience related to driving revenue, business growth, and aligning processes
• Advanced experience using Microsoft Office tools (Excel, Word, PPT, MS Teams) strongly preferred, with a strong focus on Excel
• Experience with core systems a plus: Maestro (PMS), Pacific (POS), Siteminder (Channel Manager), Digonex and/or IDeaS (Dynamic Pricing System), OTA’s (Expedia/Booking.com)
• Strong “can-do” attitude with willingness to be flexible and adaptable
• Ability to make decisions, solve problems, exercise good judgment, and critical thinking
• Able to draw conclusions through data analysis and communicate clearly to stakeholders
• Strong commitment to building positive working relationships and collaboration
• Willingness to work with a geographically dispersed team, virtually and in-person
• Resourceful, with a curiosity to ask questions and create new solutions
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Sense of urgency to complete job duties accurately and in a timely manner
• Sense of humor and ability to ‘let things roll’ when the unexpected happens
• Solid written and verbal communication skills
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
• While infrequent, must be flexible to work non-traditional hours/days if there is a critical business need

• Open to and recognize the need for change and continuous improvement

Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of experiential adventure travel.  Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. 

We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada, and Glacier and Denali National Parks in the United States in addition to FlyOver Canada in Vancouver, B.C., FlyOver Iceland in Reykjavik.  In addition, new attractions coming soon include two FlyOver theater attractions in Las Vegas and Toronto, and a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland - Sky Lagoon. The company is executing an aggressive growth strategy, expanding into multiple geographies and iconic locations that enjoy perennial visitor demand. 

We are strengthening and improving our culture, our attractions and our operations to deliver these unforgettable guest and staff experiences. We will work hard to refine and execute our strategic plan for the expansion of the business, accelerate profitable revenue growth through strategic capital deployment, drive strong organic growth of our existing businesses, and acquire unique and complementary businesses. We will work tirelessly to build a strong entrepreneurial, fun and rewarding culture for our team members. 

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

 

 
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.