Analyst, Commercial Analytics

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.

As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.

We are looking for an Analyst to support KAYAK’s team in North America! This is a position working closely with our partner's data, so attention to detail and strong analytical skills are required. You should feel comfortable working with large amounts of data, be self-motivated and proactive in analyzing, investigating and prioritizing information found across multiple datasets and sources. You'll be working with all departments within the company and will be building cross-functional relationships. The ability to adapt to a fast paced environment is key for this position.

This position is required to work from our Concrd, MA office at least 3 days per week.

In this role, you will:

• Support the NORAM commercial team by fulfilling all partners' reporting and internal analytics requests and by communicating data and information in useful insights and easily consumable reports


• Be responsible for accurately estimating the delivery of our Advertising campaigns 


• Monitor daily performance of all verticals for NORAM: be on top of traffic changes, shifts in business metrics, product updates and A/B tests


• Improve internal reporting by developing new dashboards and data visualizations


• Investigate discrepancies in key business metrics among different reporting and data sources


• Define the needed critical metrics in conjunction with the rest of the business team

Please apply if you have:

• BA/BS degree required, preferably in Business, Economics, IT, or similar


• Clear ability analyzing data and developing reporting. Travel industry and online experience a plus


• Understanding of databases, with at least 2 years hands-on SQL experience


• Excellent MS Excel, PowerPoint, and G-Suite


• High level of data integrity, focus on accuracy, and operational precision


• Familiarity with reporting systems and BI visualization tools. Knowledge of Tableau, Cognos, Salesforce a plus


• Familiarity with GTM or other tag management systems a plus


• Fluent in English, written and spoken, is a must. Any additional language a plus


• Results-oriented, with high attention to detail, strong analytical and problem-solving skills


• Ability to optimally liaise and connect with other internal KAYAK teams, also across different offices


• Ability to balance multiple requests at the same time and prioritize their own work

Benefits & Perks:

• 4 weeks paid vacation


• Day off on your birthday


• Generous retirement plans


• Awesome health, dental and vision insurance plans


• Flexible Spending Accounts


• Headspace subscription


• No Meeting Fridays


• Drinks, coffee, snacks, games etc


• Catered lunches three times a week


• Flexible hours


• Regular team events/excursions


• Universal paid parental leave

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.