Accounts Receivable Coordinator

tentree is a lifestyle apparel company based out of Vancouver, Canada that plants ten trees for every item purchased. By combining social and environmental consciousness with apparel, we empower our customers to have a direct impact on saving the planet through intentional purchasing.

Who are we looking for?

We are searching for an Accounts Receivable Coordinator to become a part of our Accounting team. In the role of an Accounts Receivable Coordinator, you will offer operational assistance to the Credit Manager and the Controller. This position will entail tasks such as creating invoices, entering data, processing payments, managing collections, providing customer service, and authorizing orders.

What will you be doing?

• Along with the Credit Manager, you will support in the oversight of all activities of the Wholesale A/R function and day-to-day operations, including monitoring the A/R email inbox.
• You will conduct a thorough analysis of Accounts Receivable aging reports and proactively engage with customers, via email and phone, to follow up on outstanding invoices.
• You will create both automated and manual invoices, while ensuring accuracy and completeness during invoice generation.
• You will facilitate the release of orders and vigilantly following up on payments, while addressing any discrepancies or delays.
• You will collaborate with the Credit Manager to identify and escalate any that may impact A/R performance.
• You will reconcile and post payments accurately and in a timely manner.
• You will assist with month-end duties to ensure that financial periods are closed within established expectations.
• You will actively participate in ad hoc projects to contribute towards continual improvements.

Professional Requirements

• Post-secondary education in Business or equivalent professional experience, with a focus on accounts receivable management. This may include coursework or training in financial accounting, credit control, and collections.
• A minimum of 1 year of work experience in customer service, ideally in a role that required handling customer inquiries and resolving minor challenges.
• Strong proficiency in using Microsoft Word and Microsoft Excel for creating and maintaining accurate financial records, preparing invoices and statements, and analyzing accounts receivable data.
• Experience working with an Enterprise Resource Planning (ERP) software system is considered an asset. Familiarity with ERP modules related to accounts receivable and revenue management would be advantageous.

Personal Strengths

• Great communication and interpersonal skills, including the ability to confidently speak with customers via email and phone.
• Demonstrated ability to work effectively both independently and in a team, fostering a positive and inclusive work environment.
• Proven ability to prioritize tasks and meet deadlines, while maintaining a high level of quality and attention to detail.
• Detail-oriented and process-driven, with a strong commitment to accuracy and thoroughness in all tasks.
• Exhibits high expectations of self and a sense of urgency, consistently striving for excellence in all aspects of work.

• Extended healthcare plan
• Generous paid days off
• Ability to work from home occasionally
• Opportunities for training and development
• Employee discounts
• Discretionary bonus

A typical hiring range for this position is $48,000 - $52,000 CAD per year with the final salary offer based on your qualifications, job-related skills, and relevant experience. In addition, tentree's total rewards offering also includes comprehensive benefits, inclusion in our bonus program, a certified inspiring workplace, and exclusive perks to reward your exceptional performance and contributions.

tentree is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment is decided on the basis of qualifications, merit, and business needs.