Industrial Plant Manager, Laundry Operations - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Lodging team in Yellowstone National Park! Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! Our activities department offers unique services to enhance our guests' experiences through guided tours and entertainment! We’re hiring Industrial Plant Manager, Laundry Operations to Live. Work. Explore. in Yellowstone!

Job Summary:

The Industrial Plant Manager is responsible for the overall leadership and direction of the laundry facility, encompassing both operations and engineering/maintenance functions. This position ensures that production, quality, safety, cost, and maintenance standards are consistently achieved or exceeded. The Manager provides strategic and day-to-day oversight of staff, equipment, systems, and processes to deliver efficient and reliable laundry services to all Xanterra Yellowstone properties.

The Details:

Position Type: Full-Time, Year-Round

• Schedule: Typical schedule is 45+ hours, 5 days/per week (will include weekends, evenings, and holidays)

Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Benefits:

Medical, Dental, Vision Paid Time Off and Holidays Disability Insurance 401k with match Life and AD&D Insurance Employee Assistance Program Wellness Programs Learning and Development Programs

Perks:

Free Yellowstone & Grand Teton National Park pass Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more) Access to discounted services at Yellowstone Medical Clinics operated by STGi. Employee discounts at local gateway communities Retail, Lodging and Travel Discounts

$350 Referral Bonus Program The adventure of a lifetime!

Responsibilities:

• Leadership & Strategy
• Provide overall vision and leadership for both the operations and maintenance branches of the laundry facility.
• Ensure alignment with Xanterra’s mission of Legendary Hospitality with a Softer Footprint.

Promote a culture of safety, accountability, teamwork, and continuous improvement.

• Develop annual strategic, staffing, and capital plans for the facility.

Operations Oversight Direct all aspects of industrial laundry production, including scheduling, staffing, throughput, inventory, quality assurance, and on-time delivery.

• Track and improve productivity measures such as pounds per operator hour (PPOH).
• Oversee training, performance management, and professional development of operations staff.
• Ensure accurate inventory control for linens, uniforms, chemicals, and supplies.
• Maintain service standards that support guest satisfaction and property needs.
• Maintaining and meeting the needs to our department fields and fill rate

Engineering & Maintenance Oversight

• Oversee all maintenance and repair of laundry plant assets and equipment, ensuring maximum uptime and longevity.
• Ensure predictive, preventive, and corrective maintenance programs are executed effectively.
• Oversee maintenance staff scheduling, training, and supervision.
• Ensure all work is completed in compliance with OSHA, EPA, and company safety and sustainability policies.
• Maintain accurate records of work orders, labor, and materials through the CMMS (Maximo).

Financial & Administrative

• Develop, manage, and monitor facility budgets, including labor, supplies, maintenance, and utilities.
• Analyze and report on financial performance, productivity, and cost trends.
• Identify and justify capital investment needs.
• Ensure compliance with corporate reporting and performance documentation standards.
• Oversee annual capital improvement budgeting and project process – identify and prioritize needs, obtain quotes, and oversee projects.

Communication & Collaboration Serve as the primary point of contact for the laundry facility with Lodging, Engineering, and other departments.

• Coordinate with vendors, contractors, and regulatory agencies as needed.
• Provide timely updates and reporting to senior leadership.

Qualifications:

Bachelor’s degree preferred; relevant industry experience may substitute. At least 5 years of management experience in industrial laundry operations or commercial plant engineering/maintenance, including supervisory responsibility, preferably in a large-scale or seasonal workforce setting.

Experience with tunnel washers (CBW), finishing systems, and chemical processes strongly preferred.:

CLLM (Certified Laundry and Linen Manager) or equivalent certification required within 1 year of hire.

Physical Requirements:

Ability to stand, walk, and reach throughout shift; occasional climbing, crawling, kneeling. Ability to lift up to 55 lbs and push/pull up to 1,000 lbs with assistance. Work in hot, humid, noisy environments typical of industrial laundry plants. Must be able to work at a computer workstation up to 7 hours per day.

Must hold a valid driver’s license; in-park travel required. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.