Director Product Management (Merchant)

About:

Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses.

Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country.

Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of

opportunity:

all across the country. Join our team and help us open more.

About:

The

Opportunity:

We're seeking a Director of Product Management to lead our Merchant Success vertical, driving strategy and execution for Grubhub's portfolio of innovative Merchant products. This includes enhancing the

experience:

for our merchants, setting them up for success with the Grubhub platform. The successful candidate will manage complex products, working with end to end teams across the business, engineering and other product pillars to deliver results. You will have direct responsibility for oversight and thought leadership of multiple product managers within the Grubhub organization.

You will work closely with cross functional teams including engineering, marketing, data analytics, and design to develop and implement strategies that fuel merchant growth and drive our business objectives. Specifically this role will own how to evolve and innovate on the merchant ads strategy to drive acquisition, engagement and success of merchants within our evolving merchant marketing tools.

This area is high visibility and critical to company order and revenue goals. The Impact You Will Make Help lead and set the company's strategic direction, defining and articulating new opportunities in close concert with executive leadership Create the vision and articulate the short and long term product strategy for your product team, ensuring alignment with the overall product roadmap Establish key performance metrics across all platforms, develop long term strategies and products to improve them Own the merchant success product and optimization strategies, ensuring delivery against key performance metrics Recruit, develop, train, and motivate high-achieving product managers based on Grubhub's company values Work effectively with VP and C-level stakeholders, adapting communication style and approach based on audience Execute strategy across teams to drive growth, partnering with Engineering, Marketing, Sales, and Operations

What You:

Bring To The Table 10+ years of

experience:

in digital product management with at least 7 years building and managing teams 0 to 1 product development

experience:

proven track record building products from scratch in ambiguous environments B2B and B2C

experience:

with ability to scale growth through product led strategies without heavy sales reliance Startup

experience:

and/or ability to thrive with changing priorities and ambiguity Bachelor's degree preferred; MBA is a plus but not required Large-scale e-commerce platform

experience:

with A/B testing, data analytics, and SQL proficiency Executive collaboration with C-level stakeholders across functions, with clear communication that builds trust across hierarchies Hands on leadership style: able to drive execution directly while building and scaling teams Strong customer empathy with track record of building customer-centric products Proven ability to influence without direct authority and communicate clearly across functions Strong decision-making capabilities and proven ability to develop financial plans As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $232,000 per year.

Chicago: $209,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's

skills:

,

education:

, training, credentials, and

experience:

.

Benefits:

We offer:

a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many

benefits:

and perks that are not listed. A Final Note At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

If you have a disability, please let your recruiter know how we can make your interview process work best for you. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information

about:

your candidacy. Wonder is the mealtime platform built to satisfy every craving without compromise. With options including dine-in, delivery, pickup, and meal kits, Wonder makes every dining

experience:

effortless. With the Wonder app, you can combine hundreds of dishes from the menus of world-renowned chefs in a single order so everyone gets exactly what they’re craving—no more mealtime debates, just fuller plates, and happy eaters. Recognized by Fast Company as one of the “Most Innovative Companies,” Wonder’s portfolio of brands also includes meal-kit pioneer Blue Apron, leading online food marketplaces Grubhub and Seamless, last-mile logistics platform Relay, and Emmy®-winning media company Tastemade.

Together, we're united by a single mission: to make great food more accessible. There has never been a more exciting time to join our world-class team. We’ve brought together people who are changing the way the world eats—with grit, optimism, care, and a little bit of salt, and pepper. And it's just the beginning.

• Help us become the primary destination for mealtime.

We hope you’re hungry.