Quality Improvement Analyst, Program Analyst 3

Initial Posting Date: 12/05/2025 Application Deadline: 12/14/2025 Agency: Department of Human Services Salary Range: $5,842 - $8,967 Position Type: Employee Position Title: Quality Improvement Analyst, Program Analyst 3 Job

Description:

The Oregon Department of Human Services is proud to be an Equal

Opportunity:

Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity:

awaits! Do you envision an Oregon where all communities welcome and value people with intellectual and developmental disabilities and their families? At the Office of Developmental Disabilities Services (ODDS), we work to make this a reality every day. We are seeking a Quality Improvement Analyst who thrives as a member of a team and is a self-starter who can support individuals who

experience:

• developmental disabilities and their families to tell their story while advocating for policy change.

Summary of Duties The Office of Developmental Disabilities Services (ODDS) is an office within the Oregon Department of Human Services (ODHS). ODDS provides new opportunities to link services for the growing number of Oregonians who have intellectual or other developmental disabilities. The goal of ODDS is to help individuals with intellectual or other developmental disabilities remain as independent as possible.

Programs include employment, residential services, services coordination, program development, licensing and quality of care initiatives. Over 22,000 Oregonians are receiving one or more of these services in various programs located throughout the State. As a Quality Improvement Analyst, you will: Evaluate I/DD-funded programs through policy and data analysis to ensure effectiveness and compliance with federal and state laws, Medicaid

requirements:

, and agency rules.

• Monitor, track, and report on quality improvement metrics using data from sources such as QAFR, CAM, Licensing, NCI, ASPEN, and other state and federal systems.
• Support data-driven decision-making by conducting special studies, analyzing trends, and providing technical assistance to inform policy development.
• Recommend and assist in implementing quality improvement strategies based on performance data and stakeholder input.
• Collaborate with ODHS partners, committees, and cross-departmental subject matter experts to gather insights and develop tools, materials, and instructional presentations.
• Provide technical assistance to internal and external partners to support quality improvement initiatives.
• Report findings and recommendations to leadership and contribute to strategic planning efforts.

This position reports to the Quality Improvement Manager at the Office of Developmental Disabilities Services. Minimum

Qualifications:

Seven years of

experience:

coordinating or administering a program.

Education:

in Business or Public Administration, Behavioral or Social Sciences, human or social services, or a similar degree will substitute for

experience:

based on the following: Associate’s degree in any of the listed areas substitutes for 18 months of

experience:

Bachelor's degree in any of the listed areas substitutes for three (3) years of

experience:

Master's degree in any of the listed areas substitutes for four (4) years of

experience:

Doctorate degree in any of the listed areas substitutes for five (5) years of

experience:

Essential Attributes We are looking for candidates with: Exceptional written communication

skills:

, with the ability to convey complex information clearly, accurately, and professionally.

• Demonstrated ability to conduct thorough research, perform in-depth analysis, and apply critical thinking to support sound decision-making.

In-depth knowledge of Oregon’s Intellectual and Developmental Disabilities (I/DD) system Proven ability to effectively engage and collaborate with individuals and groups from diverse backgrounds, perspectives, and

experience:

s.

• Demonstrated expertise in group facilitation.

Advanced technical proficiency with computer systems and applications, with the ability to quickly learn and navigate new platforms such as eXPRS, ASPEN, and CAM. Attention all candidates! A Cover Letter is not required, but you are highly encouraged to submit one. It will be used to assess if you fulfill the essential attributes requirement.

Include how you meet the minimum

qualifications:

and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and

education:

history. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed

education:

before moving forward in the hiring process. Note: Your resume and cover letter [cover letter is optional for this position] may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an

education:

al institution during the application process. The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions Your typical work schedule will be Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST). Your work will have a Remote work format but may require you to report to the Salem office as needed for on-site work. This position may involve travel throughout the state and may require standing for extended periods while delivering presentations.

The role includes frequent collaboration with colleagues as well as independent work. Significant time will be spent at a desk and working on a computer. Background Checks and

Requirements:

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.

ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits:

ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing

benefits:

package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans’ preference: Veterans’ preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Nora Leyva Esquivel. If you contact the recruiter, please include the job requisition number: REQ-191636. Email: Nora.L.LEYVA-ESQUIVEL@odhs.oregon.gov Phone (call or text): 503-269-4222 Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative.

We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate

about:

• helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities.

From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between.

Oregon “flies with her own wings.”