Infectious Disease Epidemiology Office Associate

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.

Department of Health and Human Services (DHHS) Office Associate II Opening Date: December 4, 2025 Closing Date: December 17, 2025 Job Class Code: 6542 Grade: 13 (Admin Svcs) Salary: $17.69 - $25.47 per hour* *Pay includes a 2.25% recruitment and retention stipend. Position Number: 02031-0851 Location: This is a full-time position located in Augusta.

Core

Responsibilities:

You will serve as an office associate for the Infectious Disease Epidemiology Program supporting the monitoring and control of Notifiable Conditions. You will assist with answering phone lines, intake of disease reports, documenting consults, entering laboratory reports, following up on incomplete reports, filing, and billing.

You will ensure the office runs smoothly by assisting with meeting scheduling, opening and sorting mail, making copies, filing, and providing coverage for the Maine CDC reception area. You will also: • Assist in answering the disease reporting and consultation line • Help process bills for payment • Ensure program files are up to date • Plan and execute program mailings • Collate and distribute mail • Coordinate scheduling of meetings and room reservations • Provide support for the Epidemiology team with data entry needs • Make calls to medical provider offices to verify data Minimum

Qualifications:

To qualify for this position, you must have training,

education:

, or

experience:

in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.

All positions in this classification assume the

qualifications:

of: Office Assistant I, Office Assistant II, and Office Associate I. Preferred candidates will also have: • Strong interpersonal

skills:

including

experience:

providing quality customer service by phone • Organization and prioritization

skills:

• Strong writing

skills:

including spelling and alphabetizing • The ability to establish and maintain effective working relationships with a diverse group of internal and external partners • Medical records and/or medical billing

experience:

• Computer

skills:

, including knowledge of the Microsoft Suite • Pleasant attitude and ability to represent Maine CDC in a positive manner Thinking

about:

applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your

experience:

and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and

opportunity:

for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission for the Maine Center for Disease Control and Prevention (Maine CDC), within which this position is located, is to develop and deliver services to preserve, protect, and promote the health and well-being of the citizens of Maine. Application Information: For additional information

about:

this position please contact Sara Robinson, ID Epi Program Director at 207-287-4610. Please submit all documents or files in PDF or Word format. To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits:

of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total

compensation:

package, including: Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.

Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information

about:

program

requirements:

Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important

benefits:

for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive

benefits:

package, covering many aspects of wellness. Learn

about:

additional wellness

benefits:

for State employees from the Office of Employee Health and Wellness.

Note:

Benefits:

may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your

skills:

Applicants demonstrate job

requirements:

in differing ways, and we appreciate that many

skills:

and backgrounds can make people successful in this role. As an Equal

Opportunity:

employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good

about:

what you:

do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for.

They will work with you for an alternative method of submitting. Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers.

With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an

opportunity:

for you to help make Maine an even better place to live. eases, there’s a place for you here, and your work will have meaning.