Job Details
Job Description
At SeaWorld, we're passionate
about:
caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors.
Join us and play an important part on our incredible team!
What you:
get to do: You'll collaborate closely with our park leadership teams and HR Training Manager to support the planning and execution of various training initiatives. We're looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors. You will: Facilitate various training programs for Ambassadors at all levels and from all divisions Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors Organize training manuals, multimedia visual aids, and other
education:
al materials; review for company policy updates What it takes to succeed: A minimum of 2 years of training
experience:
preferred 1 year of new hire orientation facilitation preferred
Experience:
managing training content in a learning management system Background in a service industry setting desired Outstanding communication, interpersonal and presentation
skills:
Confident and outgoing presence Ability to effectively handling multiple projects simultaneously Excellent organizational, time management, analytical and problem-solving
skills:
Strong facilitation and presentation
skills:
are required Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays Working Conditions: Job requires training indoors and outdoors May sit/stand for several hours at a time Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities Prolonged exposure to computer screens Repetitive use of hands to operate computers, printers, and copiers The perks of the position: Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401K Retirement plan Voluntary Insurance Life Insurance Disability
Benefits:
Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL
OPPORTUNITY:
EMPLOYER.:
ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable
experience:
s to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.
