Job Details
Job Description
Why Work at Rehlko We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.
Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements.
Join us in creating an energy resilient world for a better future! Why You Will Love this Job: The Sales Coordinator will be responsible for managing the end-to-end processing of residential generator orders within SAP. This includes accurate data entry, order tracking, and analysis to ensure timely and error-free fulfillment.
Effectively prioritize and handle multiple
responsibilities:
using Salesforce Service Cloud (CRM), such as responding to phone calls, emails, and order requests, while meeting established service level agreements (SLAs).
- Deliver consistent, professional support to both internal teams and external partners throughout the entire order lifecycle.
This position will require onsite work at our Glendale, WI office for the initial three months to support onboarding and team integration.
- Following this period, the role will transition to a hybrid work model.
Specific
responsibilities:
- Process incoming orders quickly and accurately in SAP.
- Review and validate orders for correct pricing, product specifications, discounts, and customer-specific delivery
requirements:
- Resolve invoice-related issues, including credit requests and customer deductions, in a timely manner.
Respond to order status inquiries, changes, and expedite requests from dealers and wholesalers.
- Collaborate with internal teams—including Sales, Credit, Pricing, and Logistics—to resolve any issues preventing timely order fulfillment.
- Participate in order testing and support process updates or system changes.
- Manage incoming communications (emails and phone calls) using SalesForce Service Cloud and ensuring professional and timely responses.
Access and update order information through customer-specific portals. Utilize Sales Force Service Cloud to communicate with dealers and stay organized with existing work Other
Responsibilities:
- Assist the Business Development Manager, AMPS, on special projects and initiatives as required.
Relationships and Contacts: Supervisory Relationships: Reports to Manager – Customer Service Organization Relationships: Daily contact with Home Energy Channel Partners Frequent interaction with: AMPS Residential Generator Sales teams, Corporate Credit Department, Residential Service and Warranty Department
Requirements:
An associate degree or bachelor’s degree preferred OR 1-2 years'
experience:
in a similar role
Experience:
in service parts, power generation, automotive, industrial equipment, or a similar technical environment is highly desirable.
Experience:
with CRM & telephony systems, ERP software (SAP), and preferred. Proficient in Microsoft Office products: Outlook, Excel, Word, PowerPoint, etc. Skilled at engaging with customers to understand and address their needs.
Experience:
in order processing or sales coordination preferred. Strong organizational, problem-solving
skills:
, analytical thinking, & a proactive mindset. Excellent verbal and written communication
skills:
Goal-driven, adaptable, and eager to take on new
responsibilities:
Ability to manage multiple priorities and meet tight deadlines Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
About:
Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive
benefits:
and
compensation:
Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more
about:
Rehlko at http://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a
benefits:
package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!? Rehlko is an equal
opportunity:
employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment,
compensation:
, promotion,
benefits:
, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA) It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability.
Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal
opportunity:
/affirmative action employer. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find the perfect fit.
