Host/ess - Jack Rabbit Restaurant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee

benefits:

and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment

benefits:

, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the

skills:

and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and

experience:

the

benefits:

of working for a company that values its employees and is committed to creating exceptional guest

experience:

s. Check out this video for more information on our great company!

About:

our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you:

will have an

opportunity:

to do: Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Jack Rabbit Restaurant team as a Host/ess. Our employees are

Experience:

Curators who are professional memory-makers, creating personalized guest

experience:

from start to finish.

Experience:

Curators craft meaningful, over-the-top

experience:

s that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest

experience:

s Be appreciated for

what you:

bring to the team Learn and grow with a company that values its associates Why OKANA: Competitive wages People-first culture Health insurance Retirement savings Growth opportunities Paid time off Festive environment Perks & discounts

About:

the role The Host/Hostess is responsible for welcoming and seating guests in the restaurant. The role involves managing reservations, organizing seating arrangements, and ensuring a smooth patron flow during each meal period. This customer-facing position will be the first person that interacts with customers and must demonstrate a pleasant demeanor and expedite seating as quickly as possible.

They must manage the dining area and work with the servers, food attendants and kitchen teams so that all patrons have a positive dining

experience:

When customers are leaving, the Host/Hostess will thank them, solicit feedback on their

experience:

, and initiate service recovering for any outstanding service concerns.

What you:

will be doing: Greet and seat guests according to standards. Keep track of waiting list and open tables.

• Maintain work areas clean and organized.
• Report all unsafe conditions immediately.
• Assist Servers by setting and clearing tables, replenishing water and serving beverages.

Answer the phones and take reservations. Clean and sanitize menus.

• Maintain cleanliness of host stand by wiping counters, organizing items.

Open and close rooms as assigned. Receive and record reservations. Set up food server stations; change according to business flow. Calculating and issuing change for “to go” orders. Attend required meetings. Complete other duties as assigned by supervisor to include cross training.

• Organize “to go” orders by placing the order and delivering to guest.

Place daily specials in menus; remove specials at assigned time. What are we looking for?

What you:

bring to the role: High School diploma Previous customer facing

experience:

in restaurant or retail operation. Good communication

skills:

; Ability to speak, read, and write English. Computer proficiency to use the resort’s point of sale and reservations system. OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal

Opportunity:

Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of

responsibilities:

, duties, and

skills:

.

Compensation:

• Pyramid Global Hospitality is an equal

opportunity:

employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual

compensation:

packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of

experience:

, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.

PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making

experience:

PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.