Insurance Manager - Commercial Real Estate

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Insurance Manager within PNC's Commercial Real Estate organization, you will be based in Louisville, KY; Overland Park, KS; Dallas, TX; Or Pittsburgh, PA.

• Monitor, review, analyze and interpret commercial real estate property and liability insurance policies against the requirements in both the equity and debt documents to ensure that the portfolio has adequate coverage and is in compliance with internal policies and procedures. Works with general partners to ensure that PNC has appropriate documentation for the insurance files.
• Provides advice and guidance to underwriters and asset managers regarding risk implications of any such exceptions or gaps in coverage. Monitors due diligence process ensuring that all information has been received and is up to date meeting PNC guidelines.
• Correspond, either verbally or in writing, as necessary with borrowers, insurance agents, and insurance companies to resolve any issues or discrepancies related to insurance.
• Act as a liaison between internal departments to resolve any issues or discrepancies related to insurance.
• Make recommendations on insurance decisions. Act as first line of defense, supports risk management, compliance, and audit needs as necessary.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description

• Manages a team of insurance professionals with funds and disbursement responsibilities, ensuring that compliant coverage is in place for portfolio of real estate loans in accordance with loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations. Acts as a subject matter expert on insurance concepts including undwriting principles and claims.
• Reviews and approves coverage submitted by insurance professionals and recommends insurance decisions. Oversees daily operations and production of team to ensure high-quality service delivery, accurate and compliant policy administration, and timely and accurate disbursement of funds, all in support of strategic alignment with department and organizational goals and performance metrics.

Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies, and provides guidance regarding implications of exceptions or gaps in coverage; Holds elevated relationships with internal and external parties, which may also include vendors, outside counsel, agencies, master/special servicers, and investors.

Plays a key role in team leadership and cross-functional coordination, interacting with internal departments as needed to resolve any issues or discrepancies related to insurance. Performs various trainings for internal partners regarding insurance concepts. Identifies and implements process, policy, and technology improvements and best practices to increase efficency and reduce operational risk. Supports audits, regulatory reviews and internal compliance initiatives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications:

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Agile Analysis, Analytical Thinking, Contract Review, Cost Controls, Decision Making, Documentations, Due Diligence, Equities

Competencies Accuracy and Attention to Detail, Coaching Others, Decision Making and Critical Thinking, Effective Communications, Insurance Legal and Regulatory Environment, Knowledge of Underwriting, Negotiating, Portfolio Management - 1, Problem Solving, Process Management, Real Estate Property Data Analysis, Regulatory Environment - Financial Services, Risk Assessment

Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education:

Bachelors Certifications No Required Certification(s) Licenses No Required License(s)

Benefits:

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.