Manager - Total Rewards

Competencies

Communication Customer Service Integirty Organizational Skills Teamwork

Position Summary

This position provides experienced best practices and processes to Metrolina Greenhouses and Plant Partners total rewards programs. They will also manage our leave of absence programs. A successful candidate will be able to continuously evaluate, innovate, manage, and administer our benefits and perks partnerships including but not limited to 401(k), health & welfare, life insurance, voluntary elections, time off, wellness programs, perks, etc. They will provide excellent resources internally to employees for benefit enrollment, as well as communicate employees’ total compensation packages.

Job Description

• Research and respond to employee and management inquiries
• Build and provide analytics for programming to leadership and HR team
• Partners with benefit brokers and total rewards vendors as company’s main point of contact
• Maintain current knowledge of changes in employment law and communicate changes to relevant members of management.
• Partners with Accounting & Finance team on payroll impacts
• Maintain accurate enrollment listings, reconcile monthly invoices from benefit providers, and submit to accounting for payment
• Manage the annual open enrollment process including setting up the Open Enrollment period in the payroll system, developing a communication plan, organizing benefit education meetings, assisting employees with their enrollments and changes, and sending enrollments to carriers
• Setup, maintain and troubleshoot electronic weekly file feeds between the payroll system and our benefit providers’ systems
• Identify employees who are newly eligible to enroll in our benefit and 401(K) plans and conduct enrollment meetings with them
• Set up and maintain benefit plans in the payroll system and manage the employee self-service enrollment process
• Serve as a liaison between employees, benefit providers and healthcare providers to resolve issues with employee benefits
• Ensure timely issuance of COBRA notifications in accordance with all requirements
• Engage in the ongoing communication to education employees about how to use their benefits most effectively
• Drive personal health management through partnerships and wellness campaigns, organizing regularly-scheduled programs
• Collect and communicate feedback and recommendations for company perk programs
• Review and respond to all leave of absence requests, including FMLA, and ADA accommodation requests
• Partner with management on all LOA and accommodation requests, and ensure processes are properly documented, including that leave time is properly process in all systems
• Maintain accurate recordkeeping of FMLA, ADA, LOA processes
• Serve as primary contact for employees who require accommodations due to a disability. Manage the interactive accommodation process and work with employees, managers and other parties execute accommodations.
• Partner with training department to ensure all managers and employees are trained on their responsibilities under FMLA, ADA, and any other federal or state compliance items in benefits
• Maintain an accurate recordkeeping of ACA compliance, partnering with the HR Management and site management teams regularly on status
• Ensure annual notices, such as 1095-Cs and annual benefit notices, are provided to all appropriate employees

Minimum Qualifications

• 5+ years experience in Benefits and/or Total Rewards
• Bachelor’s degree in human resources, business, or related field, or a combination of education and equivalent experience
• Excellent written and oral communication skills, and ability to communicate across all levels in the organization
• Strong working knowledge of employment law pertaining to benefits administration, such as FLSA, ERISA, COBRA, FMLA, ADA, ACA, etc.
• Excellent customer-service orientation
• Proven strong capabilities for attention to detail and organization
• Solid analytical skills
• Exception level of integrity with the ability to maintain highest level of confidentiality
• Proficient in Microsoft Office, specifically Excel

Preferred Qualifications:

• Bilingual in Spanish is preferred.
• Experience with ADP Workforce Now is preferred.
• SHRM or HRCI certification preferred

Job Setting & Physical Demands

Employees in this position work primarily indoors but may be required to ambulate between locations within a large outdoor environment. The role is largely sedentary, however some administrative duties such as filing are quired. This would require the ability to lift files, open cabinets, bend or stand as necessary. To perform the job successfully the candidate must be able to use a computer and other standard office equipment such as phones, copiers, fax machines, etc. Fluency in the English language and the ability to see, speak, hear, read, and write are required. The ability to travel by all means of transportation and to work any hours/days of the week necessary to meet business needs is required.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.