
Service Advisor
Lithia & DrivewayJob Details
Job Description
Dealership: L0563 Portland Airstream Adventures Portland Airstream Adventures (Clackamas) Now Hiring: Service Advisor Estimated Annual Earnings: $85,000 - $100,000 Schedule: Tuesday through Saturday, 8:00 am to 5:00 pm
Responsibilities:
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs. Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous Service Advisor
experience:
, preferred. Prior
experience:
as an automotive technician a plus. A team player who is focused on providing exemplary customer service. Basic mechanical understanding of an automobile. Acceptable driving record and a valid driver's license in your state of residence
We offer:
best in class industry
benefits:
80 Hours of PTO front loaded on your first day Competitive pay Medical, Dental and Vision Plans Paid Holidays Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required.
We are a drug free workplace. We are committed to equal employment
opportunity:
(regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal
requirements:
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer
experience:
better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
- Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.
With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
