Kids Adventure Club Counselor

Paws Up Montana is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West.  It's a family owned and award-winning destination that truly inspires.

Paws Up Montana is seeking to add a Kids Camp Counselor to our team. The role of the Kids Adventure Club Counselor is to is to provide care and instruction young members of all ages (primarily 3 years to 12 years).

The Primary Functions are:

• Perform appropriate care for children in the facility through extensive daily schedule of arts and crafts, outdoor education and exercise focusing on themes inherent to Western Montana.

• Assist in design and development of programs and activities for children of all ages with an emphasis on safety, fun and education.

• Assist families in filling out appropriate departmental forms.; Encourage and register guests for activities.
• Maintain equipment.
• Work closely with Activities Manager and other departments on providing effective communication, planning, and organization to ensure all activity needs are met.
• Promote resort activities to guests.
• Keep up-to-date knowledge on menu items including preparation, any allergens, and alternative preparations; Communicate food restrictions to Food & Beverage and Culinary teams.

• Maintain up-to-date awareness of Resort information and amenities.

• Interact with children, parents, co-workers, guests, co-workers, and management in a professional and caring manner.
• Answer phones in a timely and courteous manner while following the company’s phone etiquette standards.

• Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
• Ensure confidentiality of guests before and throughout their stay.

• Assist with guest activities issues accurately and promptly.

• Sell and promote resort revenue generating activities, guest enrichment activities, accurately and promptly.
• Follow and complete daily department checklists.

• Maintain clean and clear work environment while staying organized and efficient.
• Maintain a high level of attention to detail at all time.
• Communicate and maintain timelines and priorities.
• Assist in other activity assignments and duties as assigned.

Looking for Team Members with:

• High school diploma, GED or vocational training or job-related course work; Education in Recreation or Child Development preferred, not required
• Minimum 2 years of experience in customer service
• Proven experience with in childcare for children ages 3 years and above
• Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
• Has a friendly and professional manner under periods of high demands and with guest, team members, and management
• Valid CPR/First Aid Certification
• Valid State Driver’s License

Team members can look forward to:

• Carpool Reimbursement $5-$20/Day
• Limited Housing assistance available
• Employee lunch provided
• Referral Bonus
• Employee discounts on merchandise
• Employee Assistance Program

Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.