Account Executive, Group Sales

Amaze, Inspire, Unite Job Summary: The Account Executive, Group Sales is responsible for driving sales of group tickets for all Sports Entertainment by maintaining relationships with current group clients and creating new relationships with future clients using first class customer service.

Key Responsibilities:

Meet or exceed generated revenue from new group clients while maximizing ticket sales revenue from existing groups. Make daily outgoing phone calls to account base.

• Provide the most superb customer service to all clients and guests.
• Update and maintain all current customer databases.
• Perform all duties and

responsibilities:

given.

• Participate in all ticket sales events and games to meet guest to ensure a positive

experience:

Collect data from customers in the form of surveys and enter to win contests.

• Process ticket orders in a timely and efficient manner.

Working evenings, holidays and weekends. Actively research new sales leads to sell group packages within all entertainment entities. Set up face to face appointments weekly in effort to generate new business. Submit accurate daily, weekly and monthly reports on sales activity. Required Knowledge,

Skills:

and Abilities: Bachelor’s degree in business, marketing, communications or related field. Minimum two years sales

experience:

preferably in a group sales role. Knowledge of sports and entertainment industry. Possess the highest integrity and ethical standards. Effective verbal and written communication

skills:

• Demonstrated ability to formulate solutions and resolve issues in a timely manner.

Exceptional organizational

skills:

with an ability to multitask and maintain deadlines in a high-paced environment. Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint. Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records. Excellent phone étiquette and Professional demeanor.

Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed. Any equivalent combination of

experience:

and training which provides the knowledge and abilities necessary to perform the work.

• Perform other duties and

responsibilities:

as assigned. Preferred Knowledge,

skills:

and abilities: Knowledge and previous use of classic ticketing sources preferred, but not necessary. Working Conditions: Office Environment. Irregular and extended hours including nights, weekends, and holidays. Addendum: Red Wings: Ticketmaster.

• Researching new sale leads for College Hockey, Duel in the D, Little Caesars Tours, Great Lakes Invitational, MSU/U-M/OU/UDM Doubleheader.

Tigers: Tickets.com Meet for group picnics in the ballpark. Collect for enter to win contests. All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment

Opportunity:

employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Be part of Ilitch Sports + Entertainment’s (IS+E) mission to amaze, inspire and unite. Our colleagues are driven by a commitment to provide world-class sports and entertainment

experience:

s for fans, guests and partners across multiple world-class venues. Ilitch Sports + Entertainment serves as the combined business operations of the Detroit Red Wings, an 11-time Stanley Cup champion and one of the NHL’s Original Six franchises, and the Detroit Tigers, a four-time World Series champion and charter member of MLB’s American League.

IS+E also maintains a joint venture interest in 313 Presents, Detroit’s premier live entertainment company. The company operates such major venues as the award-winning and state-of-the-art Little Caesars Arena, home to the Red Wings and the NBA’s Detroit Pistons; Comerica Park, home of the Tigers and concerts; and the iconic Fox Theatre, one of the most historic music venues in North America.

IS+E also provides facility management services at Michigan Lottery Amphitheatre, Meadow Brook Amphitheatre, and Pine Knob Music Theatre – the top amphitheater in the world according to Pollstar’s 2022 Year-End Rankings.