MANAGER, OFFICE

Job Details Level: Experienced Job Location: 5285 Goodwill Industries of Arkansas Inc - Little Rock, AR Position Type: Full Time Salary Range: $21.42 Hourly Job Shift: Day

MANAGER, OFFICE:

GENERAL DESCRIPTION OF POSITION:

Responsibilities include greeting students, general public, and/or staff as well as serving as an administrative assistant to building administration. They will be providing various support services to administration, human resources, finance, students, staff, and the community. The person in this position must work independently to plan and organize complex work activities to ensure timely preparation of accurate data and reports.:

Additionally, they must uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Management of departmental relationships to coordinate any work orders, security, housekeeping, and maintenance needs. This duty is performed as needed, about 10% of the time.
• Management of transportation pass ordering and distribution. This duty is performed as needed, about 10% of the time.
• Coordinate staff travel arrangements. This duty is performed as needed, about 1% of the time.
• Coordinate all event planning to include vendor evaluation and selection within budgetary constraints. This duty is performed as needed, about 1% of the time.
• Manage onsite enrollment for new students to include iExcel (new student orientation), troubleshooting, and decision making in accordance with The Excel Center Model. This duty is performed as needed, about 8% of the time.
• Report to and collaborates with central office registrar to assist with eSchool, data entry, and reporting. This duty is performed daily, about 10% of the time.
• Act as a liaison between students, enrollees, families, staff, school drop-in center, and community partners. This duty is performed as needed, about 1% of the time.
• Work closely with the Recruitment & Retention Specialist and school leadership team. This duty is performed daily, about 10% of the time.
• Ensure student information system is accurate and up-to-date. This duty is performed daily, about 10% of the time.
• Assist with student & staff scheduling where applicable. This duty is performed as needed, about 1% of the time.
• Responsible for student reception support, hiring, mentoring, training. This duty is performed as needed, about 10% of the time.
• Coordination of center tours for community stakeholders. This duty is performed as needed, about 1% of the time.
• Prepare a wide variety of reports, documents and correspondence of a confidential and non-confidential nature (e.g., letters, memorandums, meeting minutes, charts, operational procedures, manuals) for the purpose of documenting activities, providing written reference, and/or conveying information. This duty is performed daily, about 10% of the time.
• Maintain a wide variety of manual and electronic documents, files, and records (e.g., student registration data, student health forms, master calendar, budget data) for the purpose of providing up-to-date information and/or historical reference in accordance with established administrative guidelines and legal requirements. This duty is performed daily, about 10% of the time.
• Establish and maintain confidential information and files. This duty is performed daily, about 10% of the time.
• Maintain and update student and staff emergency information. This duty is performed as needed, about 1% of the time.
• Prepare school board meeting agendas and documents. This duty is performed monthly, about 1% of the time.
• Maintain schoolwide calendar. This duty is performed as needed, about 1% of the time.
• Create slideshows for public viewing. This duty is performed as needed, about 1% of the time.
• Maintain, assign, and distribute keys as necessary. This duty is performed as needed, about 1% of the time.
• Develop and distribute student newsletters weekly. This duty is performed weekly, about 1% of the time.
• Assist with onboarding of new employees. This duty is performed as needed, about 1% of the time.
• Perform any other related duties as required or assigned.

Qualifications:

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE:

Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 2 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS:

Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.

CRITICAL THINKING SKILLS:

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS:

High School diploma

SOFTWARE SKILLS REQUIRED:

Basic: Accounting, Alphanumeric Data Entry, Contact Management, Database, Human Resources Systems, Payroll Systems, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing

ADDITIONAL INFORMATION:

Required Qualifications:

• Associates Degree or 3 or more years of office administration experience
• Flexible, adaptable, embraces change
• Demonstrates empathy in difficult situations and uses discretion in sharing information.
• Compassionate toward the needs of adult learners with an eagerness to provide support when needed.
• Demonstrates a high degree of professionalism and a willingness to make a good first impression
• Has working knowledge of computer programs to perform clerical tasks such as Google Applications, Microsoft Office, Google Chrome, and Internet Explorer
• Ability to gather and analyze data to make informed decisions.
• Ability to multitask.
• Preference for someone who is bilingual.