Intern- Parks & Recreation

Department: Parks Admin FLSA Status: Nonexempt Hiring Salary: $15.01 Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage.

Do our values speak to you?

What we:

’re looking for: The New Braunfels Parks and Recreation Department has an

opportunity:

for a highly motivated undergraduate or graduate student seeking to develop

experience:

in parks and recreation management, specifically in the areas of park planning, design, and development. The Intern will assist the Park Development Manager, Assistant Director, and Director with special projects and clerical tasks to improve the effectiveness of park development, service delivery, and general operations.

The

responsibilities:

you’ll be trusted with: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and

responsibilities:

Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Assists in ensuring the consistent delivery of excellent customer service to citizens and visitors.

Responds to public inquiries and provides customer service in person and via telephone; provides information to the public; receives and directs calls and walk-in customers to appropriate personnel or department; completes program registrations and facility bookings; takes messages as necessary.

• Communicates in a timely and professional manner with citizens, visitors, City employees, vendors, contractors, applicants, and the public, representing the best interests of the City, anticipating needs, and resolving customer service inquiries and other issues.
• Monitors office and is active in presenting an organized, comfortable, safe, and welcoming environment, responsible for reporting maintenance concerns.
• Conducts a variety of general reception office duties including data entry, filing, and copying documents, preparing correspondence and receipt of deliveries.
• Provides assistance to Parks and Recreation Department staff in updating and maintaining departmental documents including personnel records, forms, logs and spreadsheets.
• Performs other duties as assigned or required.

The preliminary work plan includes the following: Park Development Tasks (35%) Support the development, compilation, and implementation of the Systemwide Parks & Recreation Master Plan.

• Support the development of concepts and schematic designs for a variety of park and trail improvements.
• Support ground-breaking, ribbon-cutting, and grand opening events.
• Provide general support to coordination of park and trail development projects.

Project Archive and Record Retention Tasks (35%) Review and organize project archives. Digitize project files as necessary. Miscellaneous Support Tasks (30%) Provide support with projects, programs, and events to be determined based on need and incumbent’s interest. The internship work plan may be modified to fit the

skills:

of the incumbent and respond to the needs of the Department.

What you:

’ll learn: The anticipated learning outcomes and objectives of the internship position are: Expand knowledge of the process of implementing parks and recreation capital projects. Expand project management

skills:

Expand understanding of public agency record retention policies and procedures.

• Develop

experience:

in a professional setting.

• Develop

experience:

with advisory boards and partner organizations.

Your areas of knowledge and expertise that matter most for this role:

Education:

and

Experience:

At least four (4) semesters of undergraduate coursework in field of study related to the internship, such as parks and recreation, landscape architecture, planning, natural resource management, public administration, or a closely related field. The internship is designed for current undergraduate or graduate students fulfilling an internship or other curriculum requirement.

Preferred

Experience:

Work

experience:

in an office or professional environment. (The work

experience:

may have been earned as a volunteer or intern.) Strong writing and communication

skills:

This will be evaluated through your application materials. Strong organizational and decision-making

skills:

Required Licenses or Certifications: Must possess a valid Driver’s License. Required Knowledge of, or Ability to Learn: Customer service standards and protocol. City organization, operations, policies, and procedures. Current principles and practices of a productive, customer service-oriented office.

Required Skill in: Coordinating, prioritizing, and performing a variety of routine clerical duties.

• Performing accurate data entry.

Updating departmental records and files. Responding to inquiries and providing customer service to the public. Effective communication

skills:

, both verbal and written for professional positive relationships with clients, guests, City employees, citizens, external agencies, applicants, vendors, and the public ensuring the delivery of high-quality customer service. Analyzing problems, providing alternatives, and identifying solutions in support of established goals.

• Assessing and prioritizing multiple tasks, projects, demands and events.

Operating and maintaining a personal computer utilizing a variety of business software, office, and communications equipment. Your Work Environment: Work is performed in a public facility and office environment; is subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to forty (40) pounds.

May be required to work immediately before, during or immediately after an emergency or disaster. NOTE: This position is designated safety and/or security sensitive. The City of New Braunfels is an equal

opportunity:

employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

In New Braunfels, 'ist das Leben schon!' (Life is good!). At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage.

Do our values speak to you?