Production Supervisor 2nd Shift

Job Details Level: Management Job Location: NBC: NBC Overland Park, KS - Overland Park, KS 66213 Position Type: Full Time Job Shift: Any Supervisor- 2nd Shift What makes Brillient a GREAT fit for you? When you join Brillient, you become part of an award-winning Full Spectrum Digital Transformation company focused on helping agencies in the continuum of analog, to digital, to analytics, leading to insight-driven decision making and mission execution.

Our mission is to provide value to our clients and our people, operate with the highest integrity as a trusted business partner, adopt a workstyle that is flexible allowing us to effectively collaborate while being agile and nimble, and be innovative in everything we do. We are passionate about ensuring our employees experience a work environment that is inclusive, professional, and supportive. In addition to these core values, the Brillient team is driven by:

Focus on Sustainability- Being an environmentally conscious, green company with sustainable practices Impact on the Community- Social responsibility to the communities we live and work in At Brillient, we achieve our purpose by hiring brilliant people with passion, drive, capabilities, and experience to help our clients achieve their mission goals through innovation in processes and technologies.

Brillient is a client-centric, employee-focused company with a vibrant culture.

What We Offer:

An engaging and supportive work environment where every employee is valued, a rewarding career, and outstanding benefits which currently include:

Ample paid time off Medical, Dental, & Vision Plans Paid Life Insurance and Short-Term Disability Coverage Paid Employee Assistance Program Voluntary Life & Long-Term Disability coverage Company Sponsored Wellness Programs 401(k) Competitive wages

Who You Are:

Value based, High Integrity, Flexible, & Innovative

What You Will Do:

In this role, you will play an integral role as a Supervisor who is responsible for the oversight and leadership of one or more Team Leads in the overall day-to-day Production Line checks, Process management, Peer checking and execution of the assigned areas of responsibility.

Key Responsibilities:

• Oversee all operations within the assigned area of responsibility at the Center and ensure excellent performance that meets all requirements and standards.
• Coordinate and work with counterparts to achieve high levels of customer responsiveness and operational performance.

Directly supervise, coach and mentor Subject Matter Leads, and other staff members as assigned.

• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract.
• Provide timely deliverables and performance related data to the Government to allow adequate monitoring, oversight, and performance measurement of support services.
• Ensures that the daily production reports and time sheets are completed and approved so that they accurately reflect the work that was performed at the Site.
• Ensures that the monthly production reports are reviewed and compared with the time sheets to ensure the number of hours match exactly.
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance.

Promote innovation, efficiency, and effectiveness.

• Resolve problems with minimal disruption to the activities being performed under the contract.

Respond rapidly to surge requests and provide the appropriate levels of qualified staff.

• Participate in conference calls as required with. May be requested to provide formal and informal briefings.

Qualifications:

Required Education and Experience:

Associate Degree and/or equivalent experience in records management Three (3) to five (5) years of relevant work experience. Minimum one (1) year leading a large-scale operation of size, scope, and complexity like this requirement Excellent written and oral communication Superior demonstrated professional work ethic

Strong command of the English language both verbally and written Strong administrative and organizational skills Basic Computer Skills Strong interpersonal skills Basic understanding of geography Ability to work independently and as a member of the team

• Demonstrated ability to lead large teams and supervise Hourly subordinates

Diversity, Inclusion, & Engagement at Brillient:

At Brillient, we not only accept difference, we promote it, we embrace it, and we thrive on it for the betterment of our clients, our employees, and our culture. We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.

DISCLAIMER: The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned in accordance with business demands and/or contractual requirements.