Mountain Sports School Sales Agent

Overview

As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes.

Responsibilities

Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options

Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism

Deliver exceptional customer service while juggling high volumes of in-person interactions

Keep the sales desk area clean, organized, and ready for the day’s traffic

Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need

Qualifications

Previous customer service and/or resort experience preferred

Experience with outdoor activities or recreational sales is a plus

Excellent communication skills—both written and verbal

Confident with computers and Microsoft Office Suite

Skilled at prioritizing and staying calm during busy times

Outgoing, approachable, and genuinely excited to talk about skiing and riding

Familiarity with RTP | One Resort software is a plus

All full time seasonal team members can enjoy the following benefits:

FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties

Discounted vouchers for skiing at Big Sky Resort for friends and family

Discounted ski/snowboard rentals with a free team member lesson

25%-50% off F&B and Retail at all Boyne outlets

Eligibility for affordable Team Member Housing

Lodging discounts for friends and family

Discounted Lone Mountain Ranch Cross Country Ski Trail Pass

Wellness Day and Eligibility for PTO

Monthly team member events