Assistant Manager of Parking

Overview

Brighton Resort is looking for a motivated and people-focused leader to join our team as the Assistant Manager of Parking. This role supports the Parking Management Team in leading daily operations, ensuring safety, efficiency, and guest service standards are consistently met. The Assistant Manager provides hands-on leadership for Parking Leads, Ambassadors, and Shuttle Drivers, helping guide a winter team of about 35 employees. They assist with training, scheduling, payroll, and daily operations while maintaining a strong presence in the lots.

If you’re an experienced operations professional who leads by example and values teamwork, communication, and service, we’d love to have you on the team.

Perks:

• FREE All-Access Brighton Ski Pass
• FREE UTA ski bus access
• Discounted Brighton lift tickets for friends and family
• Access to discounted lift tickets at multiple ski areas
• Employee discounts at all Brighton outlets and all Boyne Resorts
• Discounted membership at Momentum Indoor Climbing Gym
• Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites

Responsibilities:

As a Parking Assistant Manager, you will contribute to Brighton’s LEADS values by:

Prioritize Safety by:

Promoting a strong safety culture through clear communication, awareness, and consistent follow-up.

• Monitoring daily parking, shuttle, and traffic operations to ensure safe conditions for employees and guests.
• Supporting team training on safe vehicle movement, pedestrian zones, and weather-related procedures.

Serve First by:

• Leading with approachability and respect, putting the needs of the team and guests first.

Coaching Parking Leads and Ambassadors to provide exceptional guest service from first arrival to final departure. Being visible in the lots, assisting with parking flow, guest questions, and team needs throughout the day.

Show that Attitude is Everything by:

• Maintaining composure, professionalism, and positivity in high-pressure and changing conditions.

Modeling the behavior expected from the team and reinforcing a culture of accountability and care.

Deliver Excellence in Execution by:

• Overseeing daily staffing, deployment, and communication across all parking areas.
• Supporting scheduling, payroll, and administrative tasks to keep the operation organized and efficient.
• Assisting with vendor relationships and systems related to Brighton’s parking reservation program.
• Monitoring operations and making real-time adjustments to traffic patterns, staffing, or procedures as needed.

Think Long Term by:

• Helping develop strategies to improve parking flow, efficiency, and guest experience.
• Tracking performance metrics, team feedback, and operational challenges to support long-term planning and budgeting.
• Maintaining equipment and infrastructure through regular inspections and communication with maintenance teams.

Develop Great People by:

• Training, mentoring, and supporting team members to grow their skills and confidence.

Providing consistent feedback and recognizing strong performance. Encouraging collaboration between Parking, Shuttle, and other departments to strengthen communication and teamwork across the resort.

Qualifications:

This position may be for you if you:

Are 18 years of age or older Hold a relevant college degree or have 3+ years of leadership experience in parking, transportation, or resort operations Have experience leading large teams in outdoor, guest-facing, or logistics-heavy environments Are proficient with Microsoft Office (Excel, Word, Outlook) and comfortable working across multiple computer systems

Understand the fundamentals of leadership, supervision, and coaching, and apply them consistently

• Communicate clearly and respectfully with staff, peers, and leaders across departments

Are organized, dependable, and able to manage competing priorities in a fast-paced environment Are comfortable working outdoors in all weather conditions for long hours, including early mornings, weekends, and holidays Strong communication and conflict-resolution skills Can reliably commute to and from the resort in all weather conditions

Can lift push & pull 50 pounds

Preferred:

Experience with online scheduling, payroll, or reservation systems.:

Previous parking or resort operations leadership experience.

Experience coordinating with outside vendors and partners:

CDL or experience working around shuttle or bus operations