Job Details

    Location
    Cheyenne, Wyoming, United States
    Posted
    2 weeks ago
    Job Type
    FULL_TIME

    Job Description

    Why Work For Us? Great Pay -

    opportunity:

    to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

    Benefits:

    – Medical, Dental, Vision, wellness program and more! Paid Holidays Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. Collaborative Environment – AAA will value your contribution to providing exceptional service to our members Free AAA Classic Membership AAA Product Discounts Tuition Reimbursement Program Additional Details: Competitive hourly base + commissions.

    At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to

    who you are:

    at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. Summary: As a AAA Travel Counselor, you will be responsible for providing exceptional travel sales and support

    experience:

    s to our Members. This is a full-time, onsite, 5-day a week position at AAA Cheyenne. Essential Functions Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.

    • Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of “delivering exceptional member

    experience:

    s” in every transaction. Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.

    • Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental

    requirements:

    Initiates contact with members and past customers to prospect for new business and encourages repeat business. Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.). Knowledge/

    Skills:

    /Abilities Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone

    skills:

    GDS

    experience:

    required (Apollo/Galileo/Travelport). Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures. Strong consultative selling

    skills:

    with the ability to listen to members’ needs. Bilingual communication

    skills:

    are a plus.

    Education:

    &

    Experience:

    / Licenses & Certification High school diploma or equivalent. 2 years of recent

    experience:

    selling international and domestic travel services (preferred). Travel Institute certification as “CTA, CTC, or CTIE” (preferred). Work Environment/Physical

    Requirements:

    Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.

    • This role is subject to an incentive

    compensation:

    • plan.

    While top performers earn more, we expect most employees to earn between $0 and $38,000 annually in incentives, contingent upon performance. Welcome to AAA Mountain West Group (MWG), serving Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles.

    We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.

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